# First week checklist

> What to check once real conversations start arriving — read the transcripts, close the agent's gaps, turn on follow-ups, and watch your credits.

Unifunl.io Support help-center article in Getting started. Language: en. Updated: 2026-08-20. Every help-center page has a Markdown twin — append `.md` to its URL — and an `llms.txt` that covers it and everything under it — append `/llms.txt`.

## This article

- [First week checklist (Markdown)](https://support.unifunl.io/en/help/getting-started/first-week-checklist.md): the full article text, ready to read
- [First week checklist (page)](https://support.unifunl.io/en/help/getting-started/first-week-checklist): the rendered page

## Sections

- [Read ten real conversations](https://support.unifunl.io/en/help/getting-started/first-week-checklist#read-ten-real-conversations)
- [Filter tickets on AI Limitation](https://support.unifunl.io/en/help/getting-started/first-week-checklist#filter-tickets-on-ai-limitation)
- [Turn on follow-ups](https://support.unifunl.io/en/help/getting-started/first-week-checklist#turn-on-follow-ups)
- [Check your credit consumption](https://support.unifunl.io/en/help/getting-started/first-week-checklist#check-your-credit-consumption)
- [Tag your best customers](https://support.unifunl.io/en/help/getting-started/first-week-checklist#tag-your-best-customers)
- [Stepping up a gear](https://support.unifunl.io/en/help/getting-started/first-week-checklist#stepping-up-a-gear)
- [FAQ and troubleshooting](https://support.unifunl.io/en/help/getting-started/first-week-checklist#faq-and-troubleshooting)
- [What's next?](https://support.unifunl.io/en/help/getting-started/first-week-checklist#what-s-next)

## Related articles

- [Set up in six steps](https://support.unifunl.io/en/help/getting-started/setup-in-six-steps.md): The onboarding checklist, in order — create the agent, connect a channel and a store, set your hours, send a test, invite your team.
- [Platform overview](https://support.unifunl.io/en/help/getting-started/platform-overview.md): The spaces in the Unifunl dashboard, what each one is for, and what your role lets you open.
- [WhatsApp campaigns](https://support.unifunl.io/en/help/leads-automations/whatsapp-campaigns.md): Broadcast an offer to the leads most likely to buy — the four-step wizard, the three campaign types, audience scoring and how to read the results.

## Optional

- [Getting started](https://support.unifunl.io/en/help/getting-started/llms.txt): every article in this category
- [Help Center](https://support.unifunl.io/en/help/llms.txt): the whole help center