# AI Autopilot

> Let the agent answer on its own, and take back a single conversation without stopping it everywhere else.

Unifunl.io Support help-center article in Inbox. Language: en. Updated: 2026-08-20. Every help-center page has a Markdown twin — append `.md` to its URL — and an `llms.txt` that covers it and everything under it — append `/llms.txt`.

## This article

- [AI Autopilot (Markdown)](https://support.unifunl.io/en/help/inbox/ai-autopilot.md): the full article text, ready to read
- [AI Autopilot (page)](https://support.unifunl.io/en/help/inbox/ai-autopilot): the rendered page

## Sections

- [Two switches, two scopes](https://support.unifunl.io/en/help/inbox/ai-autopilot#two-switches-two-scopes)
- [Take over one conversation](https://support.unifunl.io/en/help/inbox/ai-autopilot#take-over-one-conversation)
- [When the agent stops on its own](https://support.unifunl.io/en/help/inbox/ai-autopilot#when-the-agent-stops-on-its-own)
- [FAQ and troubleshooting](https://support.unifunl.io/en/help/inbox/ai-autopilot#faq-and-troubleshooting)
- [What's next?](https://support.unifunl.io/en/help/inbox/ai-autopilot#what-s-next)

## Related articles

- [Using the inbox](https://support.unifunl.io/en/help/inbox/using-the-inbox.md): Work every conversation from one screen — the list on the left, the exchange in the middle, and the contact record on the right.
- [Escalation](https://support.unifunl.io/en/help/inbox/escalation.md): What happens when the agent hands a conversation to a human — the yellow note, the silent agent, and how to pick it up.
- [Test and activate your agent](https://support.unifunl.io/en/help/ai-center/test-and-activate.md): Rehearse with Live Test, then go live with the Active switch — and understand how it differs from AI Autopilot.

## Optional

- [Inbox](https://support.unifunl.io/en/help/inbox/llms.txt): every article in this category
- [Help Center](https://support.unifunl.io/en/help/llms.txt): the whole help center