# Filters and sorting

> Build your morning queue — show only conversations waiting for a reply, narrow by date, and change the sort order.

Unifunl.io Support help-center article in Inbox. Language: en. Updated: 2026-08-25. Every help-center page has a Markdown twin — append `.md` to its URL — and an `llms.txt` that covers it and everything under it — append `/llms.txt`.

## This article

- [Filters and sorting (Markdown)](https://support.unifunl.io/en/help/inbox/filters-and-sorting.md): the full article text, ready to read
- [Filters and sorting (page)](https://support.unifunl.io/en/help/inbox/filters-and-sorting): the rendered page

## Sections

- [The three controls](https://support.unifunl.io/en/help/inbox/filters-and-sorting#the-three-controls)
- [Find the clients who left their number](https://support.unifunl.io/en/help/inbox/filters-and-sorting#find-the-clients-who-left-their-number)
- [Build a morning queue](https://support.unifunl.io/en/help/inbox/filters-and-sorting#build-a-morning-queue)
- [FAQ and troubleshooting](https://support.unifunl.io/en/help/inbox/filters-and-sorting#faq-and-troubleshooting)
- [What's next?](https://support.unifunl.io/en/help/inbox/filters-and-sorting#what-s-next)

## Related articles

- [Using the inbox](https://support.unifunl.io/en/help/inbox/using-the-inbox.md): Work every conversation from one screen — the list on the left, the exchange in the middle, and the contact record on the right.
- [Filtering tickets](https://support.unifunl.io/en/help/support-tickets/filtering-tickets.md): Use the left-hand views and the priority, category and state filters to turn a long queue into a short worklist.
- [Leads CRM](https://support.unifunl.io/en/help/leads-automations/leads-crm.md): Everyone who writes to you becomes a contact, scored automatically by purchase intent. Filter, search and act on them.

## Optional

- [Inbox](https://support.unifunl.io/en/help/inbox/llms.txt): every article in this category
- [Help Center](https://support.unifunl.io/en/help/llms.txt): the whole help center