# Writing assistant

> Draft and rephrase your own replies in your agent's tone, without handing the conversation back to Autopilot.

Unifunl.io Support help-center article in Inbox. Language: en. Updated: 2026-08-20. Every help-center page has a Markdown twin — append `.md` to its URL — and an `llms.txt` that covers it and everything under it — append `/llms.txt`.

## This article

- [Writing assistant (Markdown)](https://support.unifunl.io/en/help/inbox/writing-assistant.md): the full article text, ready to read
- [Writing assistant (page)](https://support.unifunl.io/en/help/inbox/writing-assistant): the rendered page

## Sections

- [Write with the assistant](https://support.unifunl.io/en/help/inbox/writing-assistant#write-with-the-assistant)
- [The assistant is not Autopilot](https://support.unifunl.io/en/help/inbox/writing-assistant#the-assistant-is-not-autopilot)
- [FAQ and troubleshooting](https://support.unifunl.io/en/help/inbox/writing-assistant#faq-and-troubleshooting)
- [What's next?](https://support.unifunl.io/en/help/inbox/writing-assistant#what-s-next)

## Related articles

- [AI Autopilot](https://support.unifunl.io/en/help/inbox/ai-autopilot.md): Let the agent answer on its own, and take back a single conversation without stopping it everywhere else.
- [Using the inbox](https://support.unifunl.io/en/help/inbox/using-the-inbox.md): Work every conversation from one screen — the list on the left, the exchange in the middle, and the contact record on the right.
- [Agent behaviour](https://support.unifunl.io/en/help/ai-center/agent-behavior.md): Pick a personality, set the tone, choose the languages and script, and set the guardrails with Always do, Never do and escalation rules.

## Optional

- [Inbox](https://support.unifunl.io/en/help/inbox/llms.txt): every article in this category
- [Help Center](https://support.unifunl.io/en/help/llms.txt): the whole help center