# Resources

> Define what customers can book — resource types, individual units, durations, capacity, and the questions the agent asks before it reserves.

Unifunl.io Support help-center article in Services & reservations. Language: en. Updated: 2026-08-22. Every help-center page has a Markdown twin — append `.md` to its URL — and an `llms.txt` that covers it and everything under it — append `/llms.txt`.

## This article

- [Resources (Markdown)](https://support.unifunl.io/en/help/services-reservations/resources.md): the full article text, ready to read
- [Resources (page)](https://support.unifunl.io/en/help/services-reservations/resources): the rendered page

## Sections

- [Types and units](https://support.unifunl.io/en/help/services-reservations/resources#types-and-units)
- [Create a resource type](https://support.unifunl.io/en/help/services-reservations/resources#create-a-resource-type)
- [The questions the agent asks](https://support.unifunl.io/en/help/services-reservations/resources#the-questions-the-agent-asks)
- [Active and archived types](https://support.unifunl.io/en/help/services-reservations/resources#active-and-archived-types)
- [FAQ and troubleshooting](https://support.unifunl.io/en/help/services-reservations/resources#faq-and-troubleshooting)
- [What's next?](https://support.unifunl.io/en/help/services-reservations/resources#what-s-next)

## Related articles

- [Services mode overview](https://support.unifunl.io/en/help/services-reservations/services-mode-overview.md): Switch your workspace to Services so the agent books appointments instead of taking orders, and see exactly what changes.
- [Allocations](https://support.unifunl.io/en/help/services-reservations/allocations.md): The reservations space — statuses, assignment to a team member, search, filters, statistics, and what a single reservation holds.
- [Booking a reservation](https://support.unifunl.io/en/help/services-reservations/booking-a-reservation.md): Enter an appointment by hand, check the slot is free before you commit, and book straight from a conversation.

## Optional

- [Services & reservations](https://support.unifunl.io/en/help/services-reservations/llms.txt): every article in this category
- [Help Center](https://support.unifunl.io/en/help/llms.txt): the whole help center