# Services mode overview

> Switch your workspace to Services so the agent books appointments instead of taking orders, and see exactly what changes.

Unifunl.io Support help-center article in Services & reservations. Language: en. Updated: 2026-08-22. Every help-center page has a Markdown twin — append `.md` to its URL — and an `llms.txt` that covers it and everything under it — append `/llms.txt`.

## This article

- [Services mode overview (Markdown)](https://support.unifunl.io/en/help/services-reservations/services-mode-overview.md): the full article text, ready to read
- [Services mode overview (page)](https://support.unifunl.io/en/help/services-reservations/services-mode-overview): the rendered page

## Sections

- [Switch the business mode](https://support.unifunl.io/en/help/services-reservations/services-mode-overview#switch-the-business-mode)
- [What changes](https://support.unifunl.io/en/help/services-reservations/services-mode-overview#what-changes)
- [Three labels, one object](https://support.unifunl.io/en/help/services-reservations/services-mode-overview#three-labels-one-object)
- [FAQ and troubleshooting](https://support.unifunl.io/en/help/services-reservations/services-mode-overview#faq-and-troubleshooting)
- [What's next?](https://support.unifunl.io/en/help/services-reservations/services-mode-overview#what-s-next)

## Related articles

- [Resources](https://support.unifunl.io/en/help/services-reservations/resources.md): Define what customers can book — resource types, individual units, durations, capacity, and the questions the agent asks before it reserves.
- [Allocations](https://support.unifunl.io/en/help/services-reservations/allocations.md): The reservations space — statuses, assignment to a team member, search, filters, statistics, and what a single reservation holds.
- [AI Center overview](https://support.unifunl.io/en/help/ai-center/ai-center-overview.md): What the agent knows — business mode, store details, promotions, delivery and return policies, and your own uploaded documents.

## Optional

- [Services & reservations](https://support.unifunl.io/en/help/services-reservations/llms.txt): every article in this category
- [Help Center](https://support.unifunl.io/en/help/llms.txt): the whole help center