# Support tickets

> File a ticket from the dashboard and follow it through to resolution.

- Source: https://support.unifunl.io/en/help/support-tickets
- Language: en
- Articles: 3

## Articles

- [Tickets list](https://support.unifunl.io/en/help/support-tickets/tickets-list.md): Every customer problem becomes a ticket, categorised automatically — see how the queue is organised and how the team works it.
- [Ticket detail](https://support.unifunl.io/en/help/support-tickets/ticket-detail.md): Read a ticket — status and priority, the description, who owns it, the response metrics, and the link back to the conversation.
- [Filtering tickets](https://support.unifunl.io/en/help/support-tickets/filtering-tickets.md): Use the left-hand views and the priority, category and state filters to turn a long queue into a short worklist.

## Optional

- [Help Center](https://support.unifunl.io/en/help.md): every category of the help center
