# Support tickets

> File a ticket from the dashboard and follow it through to resolution.

Unifunl.io Support help-center category `support-tickets`, 3 articles. Language: en. Every help-center page has a Markdown twin — append `.md` to its URL — and an `llms.txt` that covers it and everything under it — append `/llms.txt`.

## Articles

- [Tickets list](https://support.unifunl.io/en/help/support-tickets/tickets-list.md): Every customer problem becomes a ticket, categorised automatically — see how the queue is organised and how the team works it.
- [Ticket detail](https://support.unifunl.io/en/help/support-tickets/ticket-detail.md): Read a ticket — status and priority, the description, who owns it, the response metrics, and the link back to the conversation.
- [Filtering tickets](https://support.unifunl.io/en/help/support-tickets/filtering-tickets.md): Use the left-hand views and the priority, category and state filters to turn a long queue into a short worklist.

## Optional

- [Support tickets (page)](https://support.unifunl.io/en/help/support-tickets): the rendered category page
- [Help Center](https://support.unifunl.io/en/help/llms.txt): the whole help center