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Leads & automations

Score leads, send follow-ups and run campaigns.

5 articles

Leads CRM

Everyone who writes to you becomes a contact, scored automatically by purchase intent. Filter, search and act on them.

Updated Aug 25, 2026

Lead scoring

New, Warm, Hot, Converted and Customer — what each status means, how the agent assigns it, and the one step you set yourself.

Updated Aug 20, 2026

Follow-ups

Automatically message a customer who went quiet — three content strategies, a silence delay, and guardrails that stop it becoming spam.

Updated Aug 20, 2026

Comment replies

Answer comments on your posts, reels and ads automatically — publicly, in a DM or both — and keep the phone numbers people leave.

Updated Sep 17, 2026

WhatsApp campaigns

Broadcast an offer to the leads most likely to buy — the four-step wizard, the three campaign types, audience scoring and how to read the results.

Updated Aug 20, 2026

Other categories

Getting started

Set up your workspace, connect your first store and channel, and meet your AI agent.

4 articles

Channels & integrations

Connect WhatsApp, Messenger, Instagram, TikTok and your store platform.

5 articles

Inbox

Work conversations, hand replies to the AI agent, and escalate when a human is needed.

6 articles
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