Getting started

Set up your workspace, connect your first store and channel, and meet your AI agent.

4 articles

Platform overview

The spaces in the Unifunl dashboard, what each one is for, and what your role lets you open.

Link WooCommerce, Shopify, PrestaShop, Magento, Odoo, Salla, Converty or your own store so products and orders sync into Unifunl.

The onboarding checklist, in order — create the agent, connect a channel and a store, set your hours, send a test, invite your team.

What to check once real conversations start arriving — read the transcripts, close the agent's gaps, turn on follow-ups, and watch your credits.

Connect WhatsApp, Messenger, Instagram, TikTok and your store platform.

Work conversations, hand replies to the AI agent, and escalate when a human is needed.

Follow the orders synced from your store, from the list to a single order.