Getting started
Set up your workspace, connect your first store and channel, and meet your AI agent.
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Support tickets
File a ticket from the dashboard and follow it through to resolution.
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Tickets list
Every customer problem becomes a ticket, categorised automatically — see how the queue is organised and how the team works it.
Ticket detail
Read a ticket — status and priority, the description, who owns it, the response metrics, and the link back to the conversation.
Filtering tickets
Use the left-hand views and the priority, category and state filters to turn a long queue into a short worklist.
