Store integrations
The full catalogue of supported e-commerce platforms, what each one syncs, and what you need to connect it.
Store integrations are the first building block: without a catalogue, the agent has nothing to sell. They live in Settings, then Integrations, under the Apps section.
Supported platforms
| Platform | What is synced | What you need |
|---|---|---|
| WooCommerce | Products, orders, customer conversations | The store URL and WooCommerce API keys |
| Shopify | Products, order tracking, support | Connection through the Shopify app |
| PrestaShop | Products, AI purchase conversations | Admin API and Webservice credentials |
| Magento / Adobe Commerce | Catalogue, orders, customers | An admin Integration |
| Odoo | Products, order import | An Odoo API key |
| Salla | Products, order tracking | Linking the Salla store |
| Converty | Catalogue, orders | A Converty connection |
| Custom store | Whatever you expose through the API | Implement the Unifunl Commerce API, then supply a base URL and a token |
The same page also offers Meta Conversions API, listed separately because it sends server-side purchase events to Meta for ad attribution rather than syncing a catalogue. See Meta ads: connect the Conversions API.
How syncing works
Once the store is connected, syncing is automatic: Unifunl fetches your products, prices, variants and stock levels, then indexes them so the agent can find and recommend them in conversation.
Check the result in Settings, then Products — see Product catalogue. A product that is not indexed does not exist as far as the agent is concerned.
FAQ and troubleshooting
My platform is not in the list
Use Custom store. You implement the Unifunl Commerce API on your own back end, then supply a base URL and a token. See API and developers.
How do I disconnect a store?
From the connected integration's card. A confirmation appears before anything is cut. PrestaShop also shows an extra warning describing the impact — read it before confirming.
My products are not appearing
Check the indexing state in Settings, Products, and run a Resync if the badge says Out of date.
What's next?
Add a chat widget to your own website.